Customer Service
California Bill's Automotive Handbooks
PO Box 91858
Tucson, AZ 85752-1858
Phone: 520-547-2462
Fax: 520-744-0944
Toll Free US Phone: 888-511-1530
Toll Free US FAX: 888-511-1501
E-Mail: sales@californiabills.com
Or,
please use the form below to send us a
message
Shipping FAQs
USA
The shopping cart provides UPS and U.S. Postal Service rates. These
rates are calculated at the time of checkout based on the weight of your
order in conjunction with the shipping address of your order.
UPS
We recommend shipping via UPS for reliable delivery
and tracking information.
UPS Ground Residential to home addresses.
UPS Ground Commercial for established retail
and commercial addresses.
UPS 2nd Day Air for both
residential and commercial addresses.
UPS Next Day Air for both residential and
commercial addresses.
U.S. Postal Service
Priority Mail generally delivers in 1 to 3
days.
Media Mail is available for books and
generally delivers in 2 to 8 days.
Please allow 7 to 10 business days for delivery to
the continental U.S.
Deliveries to Alaska, Hawaii, and APO/FPO addresses
may take longer.
International
International orders will be billed UPS or U.S.
Postal Service shipping rates. If we are unable to determine shipping
rates at the time of checkout, we will calculate these during order
fulfillment. If you would like other shipping options please contact our
customer service staff at
customerservice@californiabills.com
or call us at 520-547-2462 to discuss other options. Please note the
rates provided do not include any duties, taxes or brokerage fees. Check
with your courier for specifics of any additional fees.
Please allow up to 4 weeks for postal delivery to
Canada.
Please allow up to 8 weeks for postal delivery of
foreign orders.
Order Processing and Rush Orders
All orders are generally shipped within 24 hours
excluding weekends via the service chosen during checkout.
If you have questions regarding rush delivery,
please contact our customer service department at customerservice@californiabills.com
or call us toll free in the USA at 888-511-1530 or internationally at
520-547-2462.
Additional
Sales tax: Arizona 7.1%, Illinois 8%, Indiana 7%.
All payments are in U.S. funds only.
Shipping Costs are subject to change.
Your
Guarantee
If you are not
completely satisfied with your purchase for any reason,
we will gladly refund your purchase price, less any postage and handling
fees,
within 10 days of purchase.
Returns must be shipped using a confirmation tracking number to:
California Bill's Automotive Handbooks
7618 N. La Cholla Blvd.
Tucson, AZ 85741